Netgear Wi-Fi Range Extender FAQs

Wi-Fi Range Extenders are the best add-on if you want to increase the range of your wireless network. If you are looking to extend the reach of your wireless network, whether it is for your office or home network, the Netgear Wi-Fi Range Extender is the best option for you. A number of first-time and some experienced users have a few doubts about the Netgear Wi-Fi extender. In this blog, our highly skilled and experienced staff at Netgear Support will answer your questions. Read on below to find the answers to any of the queries mentioned below.

The installation setup keeps asking me for the wireless password and I have entered the correct password already. What could be the issue?

The Netgear Customer Support experts have come up with two basic reasons for you facing this issue. Kindly read below to know which one is making it difficult for you to enjoy your wireless connection.

  • It might be that you have placed your Wi-Fi Range Extender on the end of the signal coverage of the main router. The Netgear Router Support recommends that you move the extender closer to the main router to resolve this issue.
  • In case you are using WEP security then make sure to type the wireless password in the correct area only.

Is it required to connect a NAS (Network Accessed Storage) to the Wi-Fi Range Extender?

No, Netgear Support does not recommend attaching a NAS to the Wi-Fi Range Extender directly. However, you can connect the NAS to the router for enhanced connectivity and performance as it will be shared on the devices in the network.

Will the Netgear Wi-Fi extender work with my existing router?

The Netgear Wi-Fi range extenders are universal extenders and are compatible with a majority of wireless routers available in the market, both purchased by the user or provided by the ISP (Internet Service Provider). However, the Netgear Extender Support experts recommend that you take the following steps;

  • Ensure that you purchase the version that matches your region to ensure total compatibility with power standards and connections.
  • Some Wireless extenders work on the 2.4 GHz band while others work on the 5.0 GHz band. If you have a router that supports only the 2.4 GHz band, the extender will work but there might be a small effect on the performance.

The security standard of my router is WEP. However, I have entered the wrong password on my extender and now not able to access the extender anymore. What should I do?

The Wi-Fi extender cannot check whether the password entered is correct or not. In case you have entered the wrong password then your wireless device might not be able to get the IP address from the extender. The Netgear Technical Support recommends that you reset the extender to factory defaults to retrieve the IP address.

Why do I need to update my Netgear product?

When you update the firmware on your Netgear product, it gets more stability, functionality, and performance. The newly updated firmware will also correct any pending issues along with adding new features to your product.

Can I use the Netgear Genie application to setup and configure the Range Extender?

Presently, the Netgear genie application cannot be used to support the Wi-Fi Range Extender. The Genie application allows users to monitor, connect and control the home network.

Connect with the highly skilled Netgear Customer Service experts who are available round-the-clock to help you with any Netgear product issues. Ours is a team of highly trained and experienced technical professionals who have the right tools and knowledge to take care of your Netgear products. The Netgear Support Phone Number is 1800-987-893.

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